By kamdy from Getty Images via Canva Pro.

The front desk position at a hotel requires various skills, and the details can be different depending on how the hotel is organized and what kind of guests it serves.

Computer literacy is an essential skill for people who want to work at a hotel's front desk or at a restauran. 

While you don’t need to be an expert in the world of technology, having intermediate coding skills in Python, definitely proves to your future employers that you are a computer literate employee! 


By andresr from Getty Images Signature via Canva Pro.

In this task you will discover critical receptionist skills that can help you stand out from other job candidates. Digital literacy and further knowledge about the role that technology plays in contemporary hospitality sector can be a great asset! 

In addition, in this example you will write code for a project at intermediate level which replicates a Hotel Front Desk Management Software System used by staff working at the front desk and in customer service.

Once this project is completed, the user will have built a real working software system which can allow staff to:

  • Book a meal

The code in the intermediate section will be focused on displaying the menu options to the user depending on whether they want to book breakfast lunch or dinner, as as adding their purchases to a list.


To make sure that you know the skills that are required to get a job in the hospitality sector, read the articles "34+ Receptionist Skills for Your Resume (Examples & Tips)" and "Important Hotel Front Desk/Guest Services Job Skills" that you can find in the links section. You should also watch the two videos focusing on the the latest technology and innovation trends in hospitality and tourism Industry. Take some notes, that might be usefull to you in a future job interview. 

In addition, in order to complete this task, you are required to follow the instructions in the document titled "Python - Hotel and Restaurant Management - Intermediate" in the documents section. 

In the links section, you can also find out more about the Erasmus+ project Digipath and play its interactive learning game especially designed for migrants and TCNs (Third-Country Nationals), helping them to learn how to access local services and gain employment. And if you are looking for digital opportunities for TCNs in the pandemic and post-pandemic era, the last article in the links section has many useful proposals for you! 



Great job!

You have completed the Intermediate section of the hotel and restaurant software, developing a a real working software system which can allow staff at a hotel front desk or customer service to book a meal.

You are now ready to move onto the Advanced section!

Learning Objectives

  • Improve your knowledge about basic skills required in the hospitality sector
  • Develop creative thinking and problem-solving skills
  • Develop better understanding of how coding and technology are used in the hospitality sector
  • Improve your experience in using Python
  • Continue coding for a project which replicates a Hotel Front Desk Management Software System used by staff working in at the front desk and in customer service
  • Build a real working software system which can allow staff to book a meal