Introduction



By Petko Ninov from Getty Images Signature via Canva Pro.

Technology and innovation in the hospitality industry has become a hot topic in the past few years, especially in the (post)pandemic era. 

At this point you should have already completed the coding project at the beginner and the intermediate level and have gained a good knowledge about necessary both soft and hard skills required to get a job at a hotel or a restaurant.

In this example we will code a project at advanced level using Python so as to replicate the running of a Hotel Front Desk Management Software System used by staff working at the front desk and in customer service.

This project will help you develop a better understanding of how Python coding is used in the hotel industry and the importance of technology in the hospitality sector.

Task



By Kiyoshi Takahase Segundo from Getty Images via Canva Pro.

Covid era precautions have radically changed the way hotels operate, with more demand for innovative, technological and contactless solutions. In this web quest you will gain deeper knowledge about the reasons that hotels must keep up with the latest technology to stay competitive in an increasingly changing market. 

In addition you will have the opportunity to exercise your English language skills for the hotel and tourism industry. 

In this example you will also write code for a project which replicates a Hotel Front Desk Management Software System used by staff working at the front desk and in customer service. Once this project is completed, the user will have built a real working software system which can allow staff to:

•Check people in and out of rooms

•View customer bill

Process

To start with this task, try to recall and write down some examples of the latest technology being used in the hospitality industry. Then, read the article "20 Technology Trends in the Hospitality Industry", that is available in the links section, and check your level of knowledge! 

if you want to explore the power of storytelling for migrant populations and learn more about the inclusion of migrant and refugee women into the digital labour market, then you should visit the multilingual websites of two EU projects proposed in the links section: DIGIMI: DIGItal storytelling for Migrant Integration & RIDE.

In addition, in order to complete this task, you are required to follow the instructions in the document titled "Python - Hotel and Restaurant Management - Advanced" in the documents section. 

Lastly, to improve your English and become more fluent and confident, watch the two videos and practice with a relative, friend or colleague. 

 

Conclusion

Congratulations!

Now that  this project is completed at all three levels (Beginner - Intermediate - Advenced), you have built a real working software system which allows staff working at the Front Desk or in customer service of a hotel to: 

•Check people in and out of rooms
•View vacant rooms
•View Occupied rooms
•Book a meal
•View which rooms need to be cleaned
•View customer bill

Learning Objectives

  • Enhance coding skills and competencies in the first steps with Python
  • Finalize coding for a project which replicates a Hotel Front Desk Management Software System used by staff working in at the front desk and in customer service
  • Build a real working software system which can allow staff to: Check people in and out of rooms & View customer bill
  • Raise awareness about the importance of coding and digital skills for the hospitality & tourism industry
  • Raise awareness about digitalization in the tourism industry
  • Improve your English skills